Terms & Conditions of Sale
Video Village (a trading name of Mind’s I Media Ltd)
Company No: 3356840
Registered address: 52-54 Rosebury Avenue, London. EC1R 4RP
1. Who we are
Video Village is a trading name of Mind’s I Media Ltd, registered in England & Wales. Throughout these terms “we”, “our” or “us” refers to Video Village / Mind’s I Media Ltd. “You” refers to the customer.
2. Products
We sell hats, T-shirts and stickers in limited stock. We try to ensure product images and descriptions are accurate, but small variations (e.g. colours on screen vs in real life) may occur.
3. Orders & payment
By placing an order you agree to these terms.
All orders are subject to acceptance and availability.
Payment is taken securely via Squarespace’s payment processor at checkout.
4. Delivery
We currently ship within the UK only.
Standard delivery time is up to 7 days from order confirmation.
Risk in the goods passes to you on delivery.
5. Returns & refunds
You have the right to cancel and return your order within 14 days of receiving it, for any reason.
To return, please email us first at returns@videowillage.world
If the item is faulty or incorrect, we’ll cover return postage.
If you change your mind, you are responsible for return postage.
Refunds will be processed within 14 days of us receiving returned goods.
6. Faulty goods
Your legal rights under the Consumer Rights Act 2015 apply. If goods are faulty, you are entitled to a repair, replacement or refund.
7. Liability
We are not responsible for losses that are not reasonably foreseeable. Nothing in these terms limits your rights as a consumer or excludes liability for death, personal injury or fraud.
8. Intellectual property
All designs, logos, images and content on our site and products belong to Mind’s I Media Ltd and may not be copied or used without permission.
9. Governing law
These terms are governed by the laws of England & Wales, and any disputes will be resolved in the courts of England & Wales.
10. Contact
For any queries, please contact us at:
Email: feedback@videovillage.world
Address: 52-54 Rosebury Avenue, London. EC1R 4RP
Cookie Policy
We use cookies on this site to make it work properly and to improve your experience.
Essential cookies: Required for the shop to function (e.g. cart, checkout).
Analytics cookies: We use Google Analytics to understand site traffic and usage.
Marketing cookies: If enabled, these may help us deliver relevant marketing.
By continuing to browse our site, you consent to our use of cookies. You can manage or block cookies in your browser settings.
For more details see our Privacy Policy.
Privacy Policy
Video Village (trading name of Mind’s I Media Ltd) respects your privacy.
What we collect
Your name, address, email and payment details (to process orders).
Your email if you sign up for marketing.
Analytics data (via Google Analytics) such as page views, device type, time on site.
How we use your data
To process and deliver your orders.
To send you marketing emails if you’ve opted in (you can unsubscribe anytime).
To improve our website performance and understand how people use it.
Sharing data
We share information only with third-party services we use to run our shop (Squarespace, Google Analytics, payment processors).
We don’t sell your personal data.
Cookies
We use cookies to:
Run our shop platform (Squarespace).
Measure site traffic and usage (Google Analytics).
You can control cookies through your browser settings.
Your rights
You have the right to access, correct or delete your data, and to opt out of marketing at any time. For requests, email us at feedback@videovillage.world
Legal basis
We process your data under UK GDPR on the basis of contract (to fulfil orders) and consent (marketing emails, cookies).
Contact
For privacy matters please contact: feedback@videovillage.world